Modern IT Management Framework

It’s time to see the bigger picture

Heroic Technologies utilize The 7C IT Management Framework - a dynamic way to run your business that enables you to make informed decisions when it comes to investing in your future.

Specifically designed for small and medium-sized businesses, the 7C IT Management Framework is ideal for an organization that doesn’t have a full time CIO or VP of IT. The framework enables all technology decisions to be handled coherently and decisively in one place, instead of being scattered throughout the entire team of staff.


Don’t let well meaning but inexperienced managers make crucial decisions about the future of your business technology when they don’t have any real knowledge of technology. Similarly, does your IT Administrator truly understand your business’s goals and requirements?

What is the Modern Management Framework from Heroic Technologies?

  • Data security
  • Information security
  • Vulnerability checking
  • Preventive activities
  • Professionalism of the service provider / internal admin
  • End-user efficiency
  • Reliability of IT devices
  • Responsibilities of the IT management
  • Quality of the IT service delivery
  • Problem management
  • Proactive behavior
  • Quality of the IT strategy planning
  • Quality of the IT strategy
  • Quality of IT operation plan
  • Quality of execution of the IT operation plan
  • IT performance management
  • Initiatives and development management
  • Audit, compliance, quality management
  • Organization of the IT operation
  • IT reporting
  • Transparency of IT department
  • Efficient, transparent system in place
  • Cost transparency
  • IT procurement management
  • Lean IT management
  • IT budget management

When you enhance your IT ecosystem you’ll be giving your business a definite competitive edge. Your marketing and sales efforts will be given a boost and your value proposition will gain more credibility. That in turn leads to greater productivity, and therefore profitability.

If you’d like to know more about how implementing a Modern Management Framework from Heroic Technologies in your business can help you finally take control of the direction your technology is heading in for greater success, it’s time to talk.

Learn more about the 7Cs